Last updated: May 2026 — Marcus Tremblay, Club011

How We Rate New Online Casinos: Our Review Methodology

At Club011, every casino review you read on club011.com is the result of a structured, hands-on evaluation process carried out by Marcus Tremblay. This page explains exactly how we assess new online casinos available to Canadian players in 2026, what criteria matter most, and why you can trust our ratings to be honest, independent, and grounded in real experience.

Who Reviews the Casinos

Marcus Tremblay is the founder and sole reviewer behind Club011. Marcus personally registers an account, makes real-money deposits, plays a selection of games, tests withdrawal speeds, and contacts customer support at every casino before a review is published. No casino is rated based on marketing materials, press releases, or second-hand information. If Marcus has not tested it himself, it does not get a score.

Marcus has spent years studying the Canadian online gambling market, monitoring regulatory developments, and tracking how new casino platforms perform over time. That direct, ongoing experience forms the foundation of every rating on this site.

Our Step-by-Step Review Process

Each new casino goes through the following stages before a final rating is assigned:

• Step 1 – Background Check: Marcus verifies the casino's licensing information, checks the operator's history, and reviews the terms and conditions in full before creating an account.
• Step 2 – Account Registration: A real account is opened using the same steps any Canadian player would follow, noting how smooth or complicated the process is.
• Step 3 – Deposit and Bonus Claim: A real-money deposit is made using payment methods commonly available to Canadian players. Any welcome bonus is claimed and its wagering requirements are evaluated firsthand.
• Step 4 – Game Testing: Marcus plays a cross-section of slots, table games, and live dealer titles to assess game quality, loading speed, and software variety.
• Step 5 – Support Testing: The customer support team is contacted via live chat and email to evaluate response times and the quality of assistance provided.
• Step 6 – Withdrawal Request: A withdrawal is initiated to verify how long the process takes and whether any unnecessary friction is introduced.
• Step 7 – Mobile Check: The casino is accessed on a mobile device to assess usability, layout, and whether the full experience carries over from desktop.
• Step 8 – Scoring and Writing: All findings are compiled, scored according to our weighted criteria, and written up in plain language for Canadian readers.

Our Rating Criteria and Weightings

Each casino is scored on a scale of 1 to 10 across six core categories. These category scores are then combined using the weightings below to produce a single overall rating out of 10.

Category	Weighting	What We Examine
Licensing and Safety	25%	Valid gambling licence, SSL encryption, responsible gambling tools, fair terms
Bonuses and Promotions	20%	Welcome offer value, wagering requirements, bonus terms fairness, ongoing promotions
Game Selection	20%	Number and variety of titles, software providers, live casino quality, RTP transparency
Payment Methods	15%	CAD support, deposit and withdrawal options, processing times, fee structures
Customer Support	10%	Availability, response speed, helpfulness, contact channels offered
Mobile Experience	10%	Mobile site or app usability, game availability on mobile, navigation quality

Understanding Our Rating Scale

Every casino reviewed on Club011 receives a final score between 1 and 10. Here is how to interpret those numbers:

• 9.0 – 10: Exceptional. Among the very best options for Canadian players.
• 7.5 – 8.9: Strong. A reliable choice with only minor drawbacks.
• 6.0 – 7.4: Average. Decent in some areas but notable weaknesses exist.
• 4.0 – 5.9: Below average. Significant issues that players should consider carefully.
• 1.0 – 3.9: Poor. Not recommended. Serious concerns identified during testing.

How Club011 Stays Unbiased

Club011 may earn referral commissions when readers sign up at casinos through links on this site. This is how the site remains free to use. However, commercial relationships never influence our scores. Marcus follows a strict policy of editorial independence: ratings are determined by the testing criteria above, not by which operators pay higher commissions. Casinos that perform poorly are scored poorly, regardless of any affiliate arrangement. Any material relationship with an operator is disclosed transparently within the relevant review.

Our goal is straightforward. Canadian players deserve honest information about where their money is safe and where their time is well spent. Every review on club011.com is written with that single purpose in mind.